Frequently Asked Questions

Are envelopes included in the cost?
What is the usual lead time on a set of invitations?
Is there anything I can do to speed up the lead time?
Can I ask for more than one type of sample?
Can I change the colours of ribbon?
What colours are wraps and pockets available in?
Can I have my invitations in another language or biligually?
Can I change what's on the front of the wedding invitations (to names)?
Are place name cards printed with my guest names?
Can I have my guest's names printed onto my invitations?
How shall I provide my guest, menu, table plan details?
Does Olive provide personalised silver/gold foiling?
How many pages is included in the cost of an order of service?
Are discounts available for large orders?
Does Olive supply guest information cards?
Do wraps and envelopment invitations go in the post?
Can I change aspects of the design? Swap items?
Does live supply table numbers?
Is a deposit payable?
Can I supply my own original wording for invitations?

---

Are envelopes included in the cost?
Envelopes are not included in the cost of the invitations or RSVPs. They are charged at £1.35 per ten.

What is the usual lead time on a set of invitations?
Usually within two weeks. Sometimes even less. This is not guaranteed however since orders must be placed for card and the lead time is reliant on getting the necessary stock quickly.

Is there anything I can do to speed up the lead time?
Yes. Provide required quantities, card types and colours as early as possible. This allows Olive to order in what they need in advance of the wording being agreed and proofs checked, meaning when the designs are signed off, the hand-making process can begin immediately.

Can I ask for more than one type of sample?
Yes.

Can I change the colours of ribbon?
Yes. Details of what colour options are available for which designs are available on each gallery page.

What colours are wraps and pockets available in?
Ivory, White, Chocolate, Burgundy & Black

Can I have my invitations in another language or biligually?
Yes, full translations must be provided by yourselves and proofed by yourselves.

Can I change what's on the front of the wedding invitations (to names)?
Yes. Each job is custom printed, especially for you, so you can have any wording you like.

Are place name cards printed with my guest names?
Yes, as standard.

Can I have my guest's names printed onto my invitations?
Yes, however this is charged at an additional 20p per invite.

How shall I provide my guest, menu, table plan details?
Microsoft Excel Spreadsheets, Word documents, text documents or just on an email.

Does Olive provide personalised silver/gold foiling?
Yes, for an additional charge, please enquire if you wish to have your personalised invitations foiled.

How many pages is included in the cost of an order of service?
Up to eight pages. Additional pages are charged at 25p per set of four.

Are discounts available for large orders?
Yes, either order in sets or, if the sets do not match your requirements, enquire as to whether your order is large enough to warrant a discount.

Does Olive supply guest information cards?
Yes. They come in various shapes and sizes to suit each range.

Do wraps and envelopment invitations go in the post?
It is a good idea to place envelopment invitations in an envelope to ensure it is not damaged, opened or the visual impact depleted by an address. Envelopes are charged at £1.35 per ten.

Can I change aspects of the design? Swap items?
Yes, If you like an element of one design but the format of another, for example, please enquire and amendments can be made to suit this.

Does Olive supply table numbers?
Yes. Usually A5 and double sided.

Is a deposit payable?
If you are not ordering and paying online, it is usually acceptable to pay on receipt of the items. In some cases, a deposit may be requested.

Can I supply my own original wording for invitations?
Yes.